From Krems to Linz: Reflections from EGOV 2025 and a Research Visit to Austria

September brought a truly inspiring and intense sequence of events: the EGOV 2025 from Doctoral Colloquium to Junior Faculty School, and the main IFIP EGOV 2025 conference in Krems, followed by a research stay at Johannes Kepler University Linz. Five days of discussion, mentoring, presenting, and connecting in Krems with several more in Linz where the intensive research stay was enriched by a memorable dive into the Ars Electronica Festival and its conversations on technology, fear, and democratic futures.

What follows is a reflection on an academically dense but deeply rewarding journey across two Austrian cities.

EGOV2025: Doctoral Colloquium & Junior Faculty School

We began in the breathtaking setting of Göttweig Abbey with the EGOV 2025 Doctoral Colloquium, where 13 PhD students presented their research, shared challenges of the doctoral journey, and engaged in open discussions with mentors.

The following day, the Junior Faculty School expanded these conversations to early career researchers (up to five years post-PhD). Together with a wonderfully engaged group, we explored questions about career trajectories, researcher identity, publishing strategies, gender inequalities in academia, and the importance of being in a workplace that supports—not drains—well-being.

A recurring theme across both days was impact. We examined it from multiple perspectives:

  • during the Colloquium’s mentor panel
  • in Tomasz Janowski’s keynote
  • through the “from research to policy” workshop by Paula Rodriguez MĂĽller, Sven Schade, and Luca Tangi
  • in the panel on publishing in top journals with Panos Panagiotopoulos and Manuel Pedro RodrĂ­guez BolĂ­var
  • and in roundtable discussions on career development

Sincere thanks to the organizers—Gabriela Viale Pereira, Ida Lindgren, Lieselot Danneels, J. Ramon Gil-Garcia, and Michael Koddebusch—for making these events equally enriching for participants and mentors.

EGOV 2025 conference

With the main conference underway, we launched the Emerging Technologies and Innovations track, which I co-chaired with Francesco Mureddu and Paula Rodriguez MĂĽller. This year, we welcomed Paula (European Commission JRC) to the team and continued pushing the track beyond academic silos, aiming to strengthen the bridge between research, policy, and practice.

We were delighted to see a record number of submissions—double compared to last year. A growing Information Systems community joined us, fulfilling the long-term ambition that Marijn Janssen and I have shared for the track.

Across three sessions, we explored topics that shape the future of governance:

  • the potential of generative AI and LLMs for administrative literacy and public sector transformation
  • trust frameworks and platform governance
  • GovTech incubators and the gap between prototypes and long-term implementation
  • self-assessment tools for climate adaptation
  • digital transformation patterns in smart city strategies

These studies together illustrated how emerging technologies and governance innovation are reshaping public institutions.

A special highlight was the Best Paper Award in the category “Most Innovative Research Contribution or Case Study”, received by Lukas Daßler for “GovTech Incubators: Bridging the Gap Between Prototypes and Long-Term Implementation” (co-authored with Andreas Hein and Helmut Krcmar). Congratulations once again!

I was happy to present two papers at the conference:

  1. “Proactive Public Services in the Age of Artificial Intelligence: Towards Post-Bureaucratic Governance” with Paula Rodriguez Müller, Luca Tangi, and Jaume Martin Bosch – the first (or “step 0”) output of our ongoing research on AI-enabled proactive service provision.
  2. “May the Data Be with You: Towards an AI-Powered Semantic Recommender for Unlocking Dark Data” based on the master thesis of my former student, now at Microsoft, Ramil Huseynov; co-authored with Dimitris Simeonidis and David Duenas-Cid – a project that combines technical exploration with a generous dose of nerdiness and fun.

Research Visit to Linz

Right after EGOV, I travelled to JKU Linz, hosted by Christoph Schuetz at the Institute of Business Informatics – Data & Knowledge Engineering. During the visit, I delivered an invited talk titled “Responsible Data Ecosystems: From Data Governance to AI Adoption.”
We discussed how to establish trustworthy, effective data practices while responsibly integrating AI, and explored opportunities for future collaboration.

Beyond the academic exchange, Linz offered its own inspiration: diverse, vibrant, and beautifully intertwined with nature and art such as..

Ars Electronica 2025: Panic – Yes/No?

One of the standout experiences was the Ars Electronica Festival, which this year examined the theme “Panic – Yes/No?”. The exhibitions brought together over 1,400 contributors—artists, scientists, developers, entrepreneurs, and activists—questioning our collective sense of alarm and exploring whether “collective panic” is a rational response or a product of sensationalism.

AI and its societal implications stood at the heart of many installations: Who designs these systems? For whom? According to which values? These questions resonate strongly with the core of my own research and offered a refreshing, interdisciplinary lens on technology and democratic futures.

From mentoring early-stage researchers and running a dynamic track, to presenting new work, reconnecting with colleagues, expanding the Information Systems presence within EGOV, and diving into Linz’s research and cultural landscape—it was an intense but profoundly rewarding start of the semester. Weeks like these is a food reminder of why mentoring, connecting, and building research communities matter so much—and why an early Sunday alarm can indeed be worth it.

IFIP EGOV-CeDEM-EPART 2023 – retrospective on how it was? From Metaverse to wine tasting

It finally took place! EGOV2023 – IFIP EGOV-CeDEM-EPART â€“ one of the most recognized conference in e-Government, ICT and public administration and related topics (incl., Smart Cities, Sustainability, Innovation and many more) that lasted 3 days in charming city of Budapest (Hungary) is over, and I am here to reflect on it (just in a few words), since although these were just 3 days, they were very busy and full of insights, as well as activities, since every day I took another role, i.e., day#1 – presenter of the paper, day#2 – workshop organizer, day#3 – chair of two out of three sessions of “Emerging Issues and Innovations” track I co-chaired together with Marijn Janssen, Csaba Csaki and Francesco Mureddu. Not to forget, in this conference I am also a program committee of Open Data track.

Let me now provide a few insights on all these days, including my roles.

Let’s start with day#1… After conference opening by Ida Lindgren and Csaba Csaki – our local host, who did a great job – organized a very unique conference with exceptionally rich social programme, a brilliant keynote talk was delivered by Professor Yogesh K Dwivedi (possibly the most impactful researcher in the area) on Metaverse for Government and associated Challenges, Opportunities, as well as Future Research Agenda, as part of which the claim of a lack of studies on this topic was made. Luckily, our track “Emerging Issues and Innovations” has accepted one paper on Metaverse in digital government, which was the only at the conference, however, unfortunately, the discussion had not happened due to earlier departure of Yogesh and late arrival of authors. Anyway, almost immediately after the keynote the session, where I delivered a talk on HVD determination “Towards High-Value Datasets determination for data-driven development: a systematic literature review” (authors: Nikiforova, Rizun, Ciesielska, Alexopoulos, Miletić) took place. Just to remind you, I posted on this paper before – this is that paper, which has been already named “signal in the noise“, in which we asked ourselves and the current body of the knowledge (this is a systematic literature review-driven study):
âť“how is the value of the open government data perceived / defined? Are local efforts being made at the country levels to identify dataset that provide the most value to stakeholders of the local open data ecosystem?
âť“What datasets are considered to be of higher value in terms of data nature, data type, data format, data dynamism?
âť“What indicators are used to determine HVD?
âť“Whether there is a framework for determining country-specific HVD? I.e., is it possible to determine what datasets are of value and interest for their reuse & value creation, taking into account the specificities of the country, e.g., culture, geography, ethnicity, likelihood of crises and/or catastrophes.
Although neither OGD, nor the importance of data value are new topics, scholarly publications dedicated to HVD are very limited that makes study unique and constituting a call for action – probably this is also why it it is recommended for reading not only by us but also by The Living Library (by New York University, NYU Tandon School of Engineering, govlab). All in all, we have established some knowledge based, incl. several definitions of HVD, data-related aspects, stakeholders, some indicators and approaches that can now be used as a basis for establishing a discussion of what a framework for determining HVD should look like, which, along with the input we received from a series of international workshops as part of ICEGOV2022, ICOD2022 and DGO2023 with open data experts could enrich the common understanding of the goal, thereby contributing to the next open data wave.
👉Read the paper here
👉See slides here
👉Find supplementary data in open access at Zenodo here
Here I am very grateful to session attendees for raising a discussion around the topic, where some of those comments confirmed once more the correctness of both the problem statement and our future plans – thanks a lot!

Day#2 of started with another keynote talk, whcih this time delivered by Andras Koltay (President of the National Media and Infocommunications Authority and the Media Council of Hungary) on the protection of freedom of expression from social media platforms – very different but yet very insightful talk. Then, my second role of the workshop organizer and chair followed. As part of our workshop “PPPS’2023 – Proactive and Personalised Public Services: Searching for Meaningful Human Control in Algorithmic Government” (chairs: Anastasija Nikiforova, Nitesh Bharosa, Dirk Draheim, Kuldar Taveter). As part of this workshop, which took place in a hybrid mode (not an easy task), we initiated a discussion about personalised and Proactive Public Services, i.e.:
🎯talked about the concepts of public services, reactive and proactive models of public services, and models of their personalization;
🎯asked participants to share their views on public services and the levels of proactivity and personalisation of these services in their countries aiming to develop concepts for holistic proactive and personalised public service delivery;
🎯tried to establish a clearer vision of the â€śas-is” model and the necessary transition to the â€śto-be” model, their underlying factors, as well as pitfalls of which governments should be aware when designing, developing, and setting up proactive and personalised public services, trying to understand what are those emerging technologies that will likely have greater effect on public services in terms of both driving them or creating obstacles / barriers for their development and maintenance.
Read a bit more 👉 here
Special thanks to all participants, who attended and were very active (and survived)!

And now a few insights from day#3, when three sessions of our Emerging Issues and Innovations track (chairs: Marijn Janssen, Anastasija Nikiforova, Dr. Csaba Csaki, Francesco Mureddu) finally took place, where I was delighted to chair two of these sessions. Within these three sessions, 8 very diverse, but at the same time super interesting and insightful talks were delivered (predominantly from the United Nations University and Sweden), namely:
✍Metaverse vs. metacurse: The role of governments and public sector use cases by Charmaine Distor, Soumaya Ben Dhaou, & Morten Meyerhoff Nielsen that can be seen as a continuation of the keynote talk by Prof. Yogesh Dwivedi delivered at the 1st day;
✍Dynamic Capabilities and Digital Transformation in Public sector: Evidence from Brazilian case study by Larissa Magalhães;
✍Affording and constraining digital transformation: The enactment of structural change in three Swedish government agencies by Malin Tinjan, Robert Åhlén, Susanna Hammelev Jörgensen & Johan Magnusson
✍The Vicious Cycle of Magical Thinking: How IT Governance Counteracts Digital Transformation by Susanna H. Jörgensen, Tomas Lindroth, Johan Magnusson, Malin Tinjan, Jacob Torell & Robert Åhlen
✍Buridan’s Ass: Encapsulation as a Possible Solution to the Prioritization Dilemma of Digital Transformation by Johan Magnusson, Per Persson, Jacob Torell & Ingo Paas
✍Measuring digital transformation at the local level: assessing the current state of Flemish municipalities by Lieselot Danneels & Sarah Van Impe
✍Blockchain and the GDPR – the shift needed to move forward by Inês Campos Ruas, Soumaya Ben Dhaou & Zoran Jordanoski
✍Construct Hunting in GovTech Research: An Exploratory Data Analysis by Mattias Svahn, Aron Larsson, Eloisa Macedo and Jorge Bandeira
Read papers 👉 here, here & here
Big thanks go to both authors and presenters, as well as the audience, who was very active (even despite the fact that it was the very last day of the conference) and made these sessions a success!
And right after these two sessions, the third keynote by Laszlo Trautmann “The ethics of expertise – the political economy implications of AI”.


And the last but not the least, yet another social event – wine tasting at Etyeki Kúria Borászat / Winery, which was the perfect happy end of the EGOV2023!

Exceptional organization by Corvinus University of Budapest, Csaba Csaki and his team, International Federation for Information Processing (IFIP), Digital Government Society – cheers!🍷🍷🍷

“Emerging issues and innovations” track as part of IFIP EGOV-CeDEM-EPART 2023 is open for submissions!

On behalf of the co-chair of “Emerging issues and innovations” track I sincerely invite everyone whose research focuses on new topics emerging in the field of ICT and public sector, including public-private ecosystems, to submit their work to this track, which is part of EGOV2023 – IFIP EGOV-CeDEM-EPART – one of the most recognized conference in e-Government, ICT and public administration and related topics!

The annual IFIP EGOV2023 will be hosted 5-7 September 2023 in Budapest by the Corvinus University of Budapest, Hungary. The conference focuses on e-Government, Digital Government, Open Government, Smart Government, GovTech, eParticipation and e-Democracy, and related topics like social media, digital transformation, Digital society, artificial intelligence, policy information, policy informatics, smart cities, and social innovation. Several types of submissions are possible, including completed research, ongoing research, reflections & viewpoints, posters, and workshops. The conference consists of 10 tracks:

  • General E-Government and E-Governance Track
  • General e-Democracy & e-Participation track
  • ICT and Sustainable Development Goals Track
  • Digital Society Track
  • AI, Data Analytics & Automated Decision Making Track
  • Smart Cities (Government, Districts, Communities & Regions) Track
  • Open data: social and technical aspects Track
  • Emerging Issues and Innovations Track
  • Digital and Social Media Track
  • Legal Informatics

And while the conference consists of 10 tracks you will definitely find relevant, my personal recommendation is “Emerging issues and innovations” track (chairs: Marijn Janssen, Anastasija Nikiforova, Dr. Csaba Csaki, Francesco Mureddu).


🎯🎯🎯 “Emerging issues and innovations” track focuses on new topics emerging in the field of ICT and public sector, including public-private ecosystems. Topics of interest include but are not limited to:
đź’ˇLooking ahead into Social innovation
đź’ˇThe future of government, policy making and democracy
đź’ˇGlobal challenges that go beyond nation states (such as migration, climate change etc.) and require international collaboration of individual governments
đź’ˇDigital transformation in public sector context
đź’ˇThe future of digital governance
đź’ˇPublic values in transforming the government
đź’ˇThe role of government in eCities and sustainable living
đź’ˇThe role of the public sector in Human Centered Society
đź’ˇSelf Service Structures for Inclusion
đź’ˇPublic-private sector collaboration and integration;
đź’ˇDecentralized Autonomous Organizations (DAO), smart contracts and blockchain
đź’ˇPreparing for the policy challenges of future technologies;
đź’ˇRegulating misinformation
đź’ˇNew technologies for automated decision-making
đź’ˇThe future public sector use and regulation of latest AI solutions;
đź’ˇPublic use as well as regulations of industry 4.0 and the internet of things
đź’ˇThe relationships of governments and Fintech
đź’ˇUpcoming issues of eVoting including application of digital signatures in the public sector
đź’ˇOnline public community building
đź’ˇUtilization of digital billboards
đź’ˇLatest trends in co-creation and service delivery
💡Forward looking insights from case studies – let it be successful or failed experiments.
 

🗓️🗓️🗓️ IMPORTANT DATES
Deadline for submissions: 31 March 2023
PhD Colloquium deadline for submissions: 1 May 2023
Poster submission deadline: 20 May 2023
PhD Colloquium: 4 September 2023
Conference: 5-7 September 2023

Do not miss 3 days of discussions around e-Government, Digital Government, Open Government, Smart Government, GovTech, eParticipation and e-Democracy, and related topics like social media, digital transformation, Digital society, artificial intelligence, policy information, policy informatics, smart cities, and social innovation. Mark your calendar – 31 March 2023 for submitting your paper, and 5-7 September 2023 for attending the conference!

The conference is organized by the IFIP 8.5 Working group (WG8.5) and the Digital Government Society (DGS). The aim of WG 8.5 is to improve the quality of e-government information systems at international, national, regional and local levels. The WG8.5 emphasis is on interdisciplinary approaches for information systems in public administration. DGS is a global, multi-disciplinary organization of scholars and practitioners interested in the development and impacts of digital government. Read more here.