As the year comes to an end, so does the 45th edition of the International Conference on Information Systems (ICIS2024) —a conference filled with presentations, countless chats with old colleagues and friends and meeting new ones, and a tons of emotions coming from a warm Bangkok 🇹🇭

This year the conference held under theme “Digital Platforms for Emerging Societies” aimed at examining the expansive role of information technology in driving economic and societal transformation across the globe. Over 1.7K participants from 49 countries attended ICIS2024 this year, incl. Estonia 🇪🇪 – the only country of the Baltics – represented by both TalTech (Tallinn University of Technology) and finally University of Tartu (with me trying to bring the name of Latvia 🇱🇻 as well), in total accounting only three people – Mari-Klara Stein, myself and my PhD student – Dimitris Symeonidis, which is, however, a significant increase compared to previous editions, which is smth we – Mari-Klara and myself – are still not too happy about, as we still remain “rarities,” as I’ve been called several times, and will try to change that 👩‍🔬

The conference started for me with pre-ICIS Symposium SIGDSA (Special Interest Group on Decision Support and Analytics), which this year run under the “Emerging AI Platforms for Societal Good” theme, which was an action-packed day featuring a keynote by Apirak Kosayodhin (Former Governor of Bangkok), followed by a panel on the role of AI across society, business & academia, with Ofir T., discussing whether Artificial Intelligence, and GenAI in particular, is a “friend or foe” reflecting on our evolving attitudes toward it (through the lenses of other phenomenon, incl. dogs & how our attitudes towards them changed over centuries), Borworn Papasratorn addressing challenges of diffusing & adopting AI in Thai Higher Education Institutions, Kriengkrai Boonlert-U-Thai discussing the role of information technology in driving economic & societal transformation, moderated by Ramesh Sharda.

And as a follow-up to this, the paper of my former master student Jan-Erik Kalmus – “Generative AI adoption in higher education: exploring educator resistance in Estonian universities” was presented. In this study, Jan-Erik examined educator resistance to student use of GenAI in higher education focusing on Estonia, known as a “digital nation”, employing a theoretical model informed by the Innovation Resistance Theory (IRT) that we introduced in previous study presented at ECAI (on which I posted earlier).

It was continued with 7 hours of vibrant dialogue on digital government research as part of the pre-ICIS workshop on eGovernment, including:
✅the first ever study results of my 1st year PhD student – Dimitris Symeonidis – presented (“Reimagining Digital Government: a step towards Blockchain-Enabled Public Data Ecosystems”)
✅a concept of what we call Data Satellites introduced by Asif Gill as part of our “Towards a Data Satellite Architecture for Digital Government Ecosystems” study, in which we call for a data observability level missing in the current data ecosystems, thereby providing zero opportunities to get rid off or at least be informed about dark and toxic data (while the concept name might evolve based on community feedback, whereas happy that the concept itself found an acceptance with community, what we hoped for)
✅and 5 more super interesting studies by colleagues exploring digital transformation, AI in public administration (incl. framework to determine when AI is truly needed (i.e., smth close to the idea of automation as a default and the only in business process redesign – just don’t!), AI literacy, GenAI for citizen engagement), smart cities, and a methodological proposal for a soft digital ecosystem methodology for hybrid cities’ problem design
🎙️all of this masterfully moderated by Rony Medaglia – president of the current SIG-eGov, and tons of discussions around every study and the filed in general, incl. the future plans.

Finally, my first-year PhD student introduced himself to the IS community at probably the most prestigious IS conference, with yet another paper presented at the SIG SVC – AIS Special Interest Group for Services Workshop on Synergizing Service Ecosystems – “Integrating Generative AI with Public Data Ecosystems: Enhancing Decision Making and Efficiency in the Service Industry of the Private Sector”.

All in all, with four papers presented at three ICIS workshops & symposium, this was a very rich week, for which – a heartfelt thanks to the organizers!